the systems lead you need ~ until you don’t
fractional business systems leadership for scaling software companies
25+ years scaling business operations
12 years leading Salesforce at Salesforce
M&A | CRM | Billing | ERP | Vendor Strategy
Stabilize teams through transitions
Untangle platform architecture & debt
Roadmaps that outlast the engagement
Guiding product, revenue, operations, finance.
AI-accelerated discovery. Operator-led judgment.
5 -20 hours/week for 4-24 weeks.
Control software spend
Unblock quote-to-cash
Scale operating systems
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Strategic guidance for enterprise platform decisions — selection, implementation, integration, and modernization. Policy, process, and data expertise spanning CRM, ERP, billing, HR, and operations functions.
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Evaluation of platform ecosystems and automation landscapes for fitness, risk, and extensibility. Solution design harmonized with organizational realities. Transition planning with approach options, impact assessments, and AI-accelerated discovery.
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Fractional and interim VP/Director engagements for organizations navigating leadership transitions, delivery recovery, or platform modernization. Team leadership, hiring, performance management, and coaching. Operational practices designed to endure beyond the engagement.
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Reduced annual SaaS obligations by $2.7M and contracted payables by $1.2M within 180 days.
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Restructured CRM Account architecture for a Series A, $55M ARR SaaS company within 45 days.
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Helped orchestrate CRM-to-product customer onboarding workflows launched within 30 days.
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Kumonami founder Jason Bieber began innovating software company operations in 1996 at an exciting music technology startup during the original dot com fervor in San Francisco. Jason maintains a record collection from the era and still enjoys curating compelling soundtracks for living and working.
For more than 25 years Jason has carved the crest of software business operations. He’s been leading solution delivery across a continually expanding landscape of business functions and systems.
Jason is motivated by a feeling of fulfillment earned through resolving a challenge with impactful and durable solutions. Coaching individuals to achieve more than they previously imagined inspires Jason to invest in personal and organizational development.
In 2023, Jason started Kumonami as a channel to guide executives and delivery teams through the fluid landscape of modern business systems and technology dynamics.
雲 = kumo = cloud
波 = nami = wave
Formed through the delivery of resilient solutions over three decades.
Favored for practice principles, collaboration, & independent counsel.
Famed for illuminating pathways to scale operations and smiles.